INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the available payment methods?

We accept various payment methods including credit/debit cards, online bank transfers, and cash on delivery (COD). You can choose the one that suits you best during the checkout process. 

If you have any questions or concerns, don't hesitate to reach out to our friendly and helpful team. We're here to provide support and assistance with anything you need. Feel free to contact us anytime – we'll be more than happy to help!

How long does it take to deliver an order?

The delivery time depends on your location. Generally, we strive to deliver orders within 2 working days. However, please note that unforeseen circumstances or holidays may cause slight delays.

Can I track my order?

Of course! If you haven't received your tracking number, please feel free to give us a call. Our dedicated team will be more than happy to assist you in obtaining the tracking code for your order. We're here to help ensure you can easily track the status of your delivery and provide you with any necessary support along the way. Don't hesitate to reach out to us for any assistance you may need!

Are the colors of the products accurate in the images?

We strive to ensure that the product images accurately represent the colors. However, please note that colors may appear slightly different due to variations in lighting and screen settings.

How can I contact customer support?

Our customer support team is here to assist you. You can reach us through email at [email protected] or by calling our helpline at 071 519 0899. We are available 24*7.

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